Privacy Policy

1. Introduction

At Bhuk Foods, your privacy is valued and protected. This Privacy Policy explains how personal information is collected, used, stored, and safeguarded when you interact with our website, place meal orders, subscribe to plans, or communicate with us through digital platforms.

By using this website or any service of Bhuk Foods, you consent to the terms of this Privacy Policy.

2. Information We Collect

Bhuk Foods may collect the following information:

• Personal Details: Name, contact number, email address, and delivery address.

• Payment Details: Billing information required for online transactions (processed securely through third-party payment gateways; Bhuk Foods does not store card data).

• Usage Data: Browser type, IP address, device identifiers, and site interaction logs.

• Feedback & Communication: Messages, reviews, and feedback shared via forms, WhatsApp, or social media.

3. How We Use Your Information

Your information is used to:

• Deliver and manage your meal subscriptions and orders.

• Communicate updates, offers, and important service information.

• Improve menu planning, customer experience, and website performance.

• Comply with legal obligations and prevent fraudulent or unauthorized activity.

4. Information Sharing

Bhuk Foods does not sell or rent personal data.
Information may be shared only with:

• Verified delivery partners or logistics associates.

• Payment gateway providers for secure transaction processing.

• Service providers involved in website hosting, analytics, or customer support.
  All partners are required to maintain confidentiality and data security standards.

5. Data Security

All reasonable physical, technical, and administrative measures are taken to protect user data against loss, misuse, unauthorized access, or disclosure. However, no electronic transmission is fully secure, and Bhuk Foods cannot guarantee absolute data security.

6. Cookies & Tracking Technologies

Cookies may be used to enhance your browsing experience, analyze site traffic, and remember user preferences. You can choose to disable cookies through your browser settings; however, certain site features may not function properly without them.

7. Your Rights

As a user, you may:

• Access or correct your personal data.

• Withdraw consent for marketing communications.

• Request deletion of your personal information (subject to legal retention requirements).
  Requests may be sent to bhukfoods@gmail.com.

8. Third-Party Links

Our website may include links to external websites (e.g., payment gateways, social media). Bhuk Foods is not responsible for the privacy practices or content of those sites.

9. Policy Updates

This Privacy Policy may be revised periodically to reflect operational or legal changes. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

For any privacy-related concerns or requests, please write to:
The Data Protection Officer
Bhuk Foods
43 M.H. Pally, Agarpara, Kolkata – 700109, West Bengal, India
📧 contact@bhukfoods.com